Welcome to Therapy24Hours. These Terms & Conditions govern your use of our website and services. By using our platform, you agree to be bound by these terms.

1. Overview

Therapy24Hours provides 24/7 online mental health support through unlimited calls and video sessions with trained mental health advocates. By accessing or using our platform, you agree to comply with these terms.

2. Eligibility

You must be at least 18 years old to use our services. If you are under 18, you are prohibited from using this platform.

3. Account Creation

To use our services, you must create an account. You agree to provide accurate and up-to-date information during the registration process. You are responsible for maintaining the confidentiality of your account credentials.

4. Services Provided

• Unlimited Sessions: You are entitled to unlimited mental health sessions, with no daily or monthly limits.
• Flexible Communication: You can choose between audio and video calls for your sessions.
• Availability: Our services are available 24/7, including weekends and holidays.

5. Payment and Billing

We offer affordable plans to make mental wellness accessible. Payments for services are processed through secure third-party payment gateways. You agree to provide accurate billing information and understand that payments are non-refundable unless specified otherwise.

6. User Responsibilities

• Confidentiality: You agree to keep the information shared during sessions confidential, and to treat the mental health advocates with respect.
• Prohibited Activities: You agree not to use the platform for any unlawful purposes, including but not limited to harassment, defamation, or abuse of our services.
• Non-Interference: You agree not to interfere with or disrupt the functionality of our website or services.

7. Termination

We reserve the right to suspend or terminate your account if you violate these terms, engage in fraudulent activities, or misuse our platform.

8. Intellectual Property

All content on the website, including text, logos, and design, is owned by Therapy24Hours and protected by intellectual property laws. You may not copy, modify, or distribute any part of our platform without permission.

9. Disclaimers

• Mental Health Services: While we provide emotional support, our platform is not intended to replace professional medical treatment or therapy. Always seek help from a licensed professional if needed.
• Availability: We make no guarantees regarding the availability of our services due to technical issues or external factors.

10. Limitation of Liability

To the fullest extent permitted by law, Therapy24Hours will not be liable for any indirect, incidental, or consequential damages arising from your use of our services.

11. Indemnification

You agree to indemnify and hold harmless Therapy24Hours, its employees, and affiliates from any claims, damages, or losses arising from your use of our platform.

12. Changes to Terms

We may update these Terms & Conditions from time to time. Any changes will be posted on this page with an updated date. You are encouraged to review these terms regularly.